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CompTIA
 
CompTIA® A+ Practical Application
Exam 220-702  
Hardware  
Categorize Storage Devices and backup media CPU’s
FDD
HDD
Optical Drives
Removable Storage
Motherboard Components
Jumpers
CMOS battery
Adv Bios Settings
Bus Speed
Chipsets
Firmware Updates
Socket Types
Expansion Slots
Memory Slots
I/O Ports
Types of Power Supplies
Wattage and Capacity
Connector Types
Output Voltage
Given a scenario, detect problems, troubleshoot and repair/replace personal computer components
FDD
HDD
Optical Drives
Removable Storage
Types of Power Supplies
Wattage and Capacity
Connector Types
Output Voltage
Memory
Adapter Cards
Graphic Cards
Sound Cards
Storage Controllers
I/O Cards
Wired/Wireless Network Cards
Capture cards
Given a scenario, detect problems, troubleshoot and repair/replace laptops
Components of LCD
Hard Drive
Memory
Identify Expansion slots
Wireless Cards
Video Cards
Keyboards, Processors and other component
Tools and their usage
Multimeter
Cable testers
Power Supply Testers
Loop Back Plugs
Extension Magnets
Troubleshooting Printers
Paper Jams
Blank Papers
Error Codes
No connectivity
Lines and Smearing
Replace Fuser
Replace Drum
Clear Paper Jam
Power Cycle printers.
Networking
Client-Side Connectivity troubleshooting tools
TCPIP Settings
Mail
FTP
Proxy configuration
Troubleshooting using tools like PING
SSH
Firewall setting
Install and Configure a SOHO Network

Dial-Up
Broadband
Wireless
Routers
Access Points
LAN
Firewall configuration (Basic)
Physical Installation

Implement Security
 

Operating Systems
System
Coming

Socket Types
Speed
Number of Cores
Power Consumption
Cache
Front Side Bus
32bit vs. 64bit
Memory
Adapter Cards
Graphic Cards
Sound Cards
Storage Controllers
I/O Cards
Wired/Wireless Network Cards
Capture cards
Motherboard Components
Jumpers
CMOS battery
Adv Bios Settings
Bus Speed
Chipsets
Firmware Updates
Socket Types
Expansion Slots
Memory Slots
I/O Ports
CPU’s
Socket Types
Speed
Number of Cores
Power Consumption
Cache
Front Side Bus
32bit vs. 64bit
Windows Based Operating Systems
Commands to troubleshoot and resolve problems
DIR
CHKDSK
EDIT
COPY
TRACERT
NSLOOKUP
OTHERS
Differentiate between Windows OS Directory Structure
User File Locations
System File Locations
Fonts
Temporary files
Program Files
Offline Files
Folders
System Utilities and Tools
Defrag
NTbackup
CheckDisk
Partitions
Drive Status
System Monitors
Admin Tools
Device Manager
Task Manager
RDP
System Restore
Evaluate and resolve Common Issues
Operational Problems
Err Messages
Boot Messages
Startup Issues
Event Viewer
System Performance and Optimization
Security
 

Virus removal
Malware removal
Repair
Educate Users

 
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